Privacy Notice

Who we are

We are the Cardiff City FC Community Foundation. We help people in the community and sometimes need to collect information about you to do this safely and well.

What information we collect

We might ask for:

  • Your name and contact details
  • Your date of birth
  • Your health or access needs (if needed for an event)
  • Your gender or ethnicity (to make sure we include everyone)
  • Information about things you do with us (like training, events, or volunteering)

Why we collect your information

We use your information:

  • To help you take part in our activities
  • To keep you safe
  • To send you news if you’ve said “yes”
  • To learn how we can do better
  • Because the law says we must in some cases (like health and safety)

Who we share your information with

We do not sell your information.

We may share it with:

  • Trusted partners who help us run activities
  • The people who help us collect donations
  • The government or police if we have to by law

How we keep your information safe

We store your information safely using passwords and locks.
Only people who need to see it can see it.

How long we keep your information

We only keep your information for as long as we need to.
For example:

  • If you donate, we keep that information for 7 years (for tax reasons)
  • If you send us your CV, we delete it after 90 days

Young people and parents

If you are under 18, please don’t give us your personal information unless your parent or guardian says it’s OK.

We may ask for proof that an adult has agreed.

Your rights

You can:

  • Ask to see the information we have about you
  • Ask us to change it if it’s wrong
  • Ask us to delete it
  • Say “no” to marketing or research
  • Change your mind at any time

To do this, email: veronica.moreno@cardiffcityfc.org.uk

Questions or complaints in regard to your data?

If you're unhappy, you can:

  1. Email our Data Protection Officer at: vernica.moreno@cardiffcityfc.org.uk
  2. Or contact the UK Information Commissioner’s Office: https://ico.org.uk

Last updated: June 2025

Access the full Privacy Notice (PDF)

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